Public Complaints Standing Committee (Ombudsman)
It is a public agency established in 2007. It is under the Ministry of Justice and Constitutional Affairs. The Committee receives registers, sorts out, classifies and documents all complaints all public officials in ministries, parastatals and State corporations, statutory bodies or any other public institution.
It also enquires into allegations of misuse of office, corruption and unethical conduct, breach of integrity, maladministration, delay, injustice, discourtesy, inattention, incompetence, misbehaviour, inefficiency or ineptitude.
The Committee has four members and an executive director heads the secretariat. The public can lodge complaints to the executive director or the deputy at Shell/BP House on 6th Floor in Nairobi
