Commercial Bank of Africa

Commercial Bank of Africa Ltd (CBA) is the largest privately owned bank in East Africa and has been operating for over 50 years. CBA was founded in Tanzania and branches were set up in Kenya and Uganda shortly thereafter. CBA began as a subsidiary of Societe Financiere pour les pays D’Outre Mer (SFOM), a Swiss-based consortium bank. Other consortium members included Bank of America, Dresdnen Bank (now Commerzbank), Bank Bruxelles Lambert and Banque National de Paris.

In 1980, Bank of America bought out all of SFOM’s partners and restructured CBA to mirror their own systems and disciplines before selling its majority shares to local investors. CBA has since developed a reputation as the go-to provider for large corporations, institutions, diplomatic missions, NGOs and high net-worth private clients.

However in 2011, CBA began a drive towards innovation in the banking space, pushing its product team to pioneer new developments that cater to a wider local audience. To date CBA has been first to market with full digital banking channels, first with M-Pesa and M-shwari products, the first US dollar credit card in Kenya, the first 105% mortgage offering and the first foreign currency based mortgage provider. As a world-class financial services provider, CBA offers clients a vast range of products and services that are both tailored to local needs and inspired by global innovation.

CBA Internet Banking

CBA internet banking product is a secure, fully transactional, internet-based banking platform that enables you to transact with us wherever and whenever it suits you. All you need is a stable internet connection.

Commercial Bank of Africa Logo
Commercial Bank of Africa Logo

Services one can access on CBA Internet Banking

Personal Banking

Customer Information

  • Account Balances
  • Account Details
  • Transaction History
  • Loan Details
  • Deposit Details
  • Download statements in pdf , csv and xml formats
  • Print Statements and transaction advises


  • To your own CBA accounts
  • To any other CBA accounts
  • To other local Banks
  • To Mobile Money Accounts e.g. MPESA
  • To International Banks
  • Maintain a register of regular beneficiaries
  • Urgent payments (RTGS)

Commercial Bank of Africa Mobile Banking

How to register for the service

  • Visit any of the branches and fill in the Electronic Banking Form available at our customer service desks.
  • You can also download the application form and drop it off at a CBA branch near you once they have been completed.
Commercial Bank of Africa Photo
Commercial Bank of Africa Photo

Commercial Bank of Africa CONTACTS

Physical Location: Mara and Ragati Roads, Upper Hill
Postal Address: P. O Box 30437
Postcode: 00100
City: Nairobi
Country: Kenya
Telephone: 254 20 2884000/ 2734555
Fax: 254 20 2734616

Commercial Bank of Africa News

CBA plans system upgrade, to affect services

Updated On: 15th February 2018


NAIROBI, KENYA: Commercial Bank of Kenya customers will not be able to access their money on parts of Friday and Sunday as the lender upgrades its system. In a notice appearing in the local dailies, the lender said it will be moving its system infrastructure to an off-site data centre that will ensure resilience on all its platforms.

“We intend to migrate our services to the new data centre this weekend. The migration will temporarily affect banking services accessed through internet and mobile channels, ATM, M-PESA and cards transactions,” said Jeremy Ngunze, Chief Executive Officer, Commercial Bank of Africa. Commercial Bank of Africa in 2012 teamed up with Safaricom to unveil M-Shwari, Kenya’s first mobile lending and saving solution.

During anniversary to mark 5 years of existence, the lender disclosed that the average loan per customer is an average of Sh3,300 per customer while savings by customers currently stand at more than Sh12.6 billion.

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