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GOTV Kenya – GOTV Kenya Contacts and Packages

GOTV Kenya

GOtv Kenya is the home of African television and we are committed to delivering family entertainment to Africa. GOTV Kenya packages provides the greatest selection of local channels made in Africa. Also find GOTV Kenya contacts.

GOTV Mpesa Paybill Number

You can easily pay for your GOTV subscription via mpesa. You just need the GOTV Mpesa paybill number and your GOTV account number. Here’s how to make the payment via M-pesa.

GOTV Mpesa Paybill Number – How to pay gotv via mpesa

  1. Go to Mpesa menu and choose ‘Pay Bill’
  2. Key in the GOTV Paybill number which is 423655
  3. Key in your IUC number; this you can get it from the bottom of your decoder on a red sticker.
  4. Key in the correct amount for the package you wish to pay for. You can find the different packages available to you here and the GO TV Channels they offer.
  5. Key in your M-Pesa PIN
  6. Check again to ensure that you have input the correct information
  7. Wait for a confirmation message

And that is basically it. You now know how to pay gotv Kenya via mpesa. Keeping the decoder on while you pay helps it to reset itself automatically. If after payment the picture is still not showing, or if having problems with how to pay gotv Kenya via mpesa, you can contact GOTV via twitter. They will be able to reset it for you in minutes.

GOTV Kenya Contacts

Tel: 0711 066 555

020 423 6555




GOTV Kenya Packages

There are three packages offered by GOTV. Below we are going to break down the packages, the payments as well as the GO TV Channels available in each package. But first, it is important to note that GoTV have an offer. Once you get the decoder, you get to enjoy the GOTV Plus subscription for the first two months. After this you have the choice of paying for any of the three plans listed below.

GOTV Kenya Packages – GoTv Lite – Gotv Channels

This is the cheapest option of the three. After the free two months, you will just pay 2,200 Kenyan shillings every year. For this package, here are the GO TV channels that you get to enjoy:

  1. Citizen TV

    GOTV Kenya - GOTV Kenya Packages

    GOTV Kenya – GOTV Kenya Packages

  2. GO Channel
  3. Kiss TV
  4. KTN
  5. NTV
  6. ZNBC
  7. KBC

GOTV Kenya Packages – GOTV Value Package – Gotv Channels

For a recurring monthly fee of 599 kenyan shillings, you get to enjoy 21 GOTV channels listed below.

  1. Africa Magic Swahili
  2. AfricaMagic Movies
  3. AfricaMagic World
  4. BET Citizen TV
  5. E! Entertainment Television
  6. Kiss TV
  7. KTN
  8. NTV
  10. ZNBC
  11. KBCTV
  12. SuperSport Select 1
  13. KidsCo
  14. Nickelodeon
  15. Al Jazeera
  16. TBNChannel O
  17. One Gospel

GOTV Kenya Packages –  GoTv Plus Package (Gotv Channels)

This is the most expensive package. The monthly payments are 849 and you get 32 GO TV Channels. Below is the list.

  1. Africa Magic Swahili
  2. AfricaMagic Movies
  3. AfricaMagic World
  4. Citizen TV
  5. E! Entertainment Television
  6. e.TV Africa
  7. Kiss TV
  8. KTN
  9. M-Net
  10. Movies Zone
  11. NTV
  12. SONY
  13. SONY MAX
  14. Telemundo
  15. ZNBC
  16. KBCTV
  17. SuperSport Blitz
  18. SuperSport Select 1
  19. SuperSport Select 2
  20. Disney Junior KidsCo
  21. Nickelodeon
  22. Nat Geo Wild
  23. Al Jazeera
  24. CNN International
  25. TBN
  26. Channel O
  27. MTV Base
  28. One Gospel

How to Activate GOTV Kenya for the First Time – Gotv Activation

You just bought, installed and connected your GOTV decoder and are now wondering how to Activate it for the very first time. First, ensure that the decoder is switched on and that it has scanned for available channels.

Now get your IUC number from the red sticker under your decoder. We’re going to use this for the activation.

Using you phone, type the following message …Accept*IUC NUMBER *NAME *Phone number *State*GOtvplus# and send it to your country’s short code. Kenyan GOTV short code is 22688.

How to Activate GOTV after Payment

If you have just paid for the monthly subscription and the decoder fails to reactivate automatically, this article will show you how to activate GOTV after payment. There are several ways to solve your problem. Try one or all to see he one that works for you.

Activate GOTV via message

Simply send ‘Reset Your GOTV account number to 22688.

Activate GOTV Online

Visit Eazy GOTV online, log into your account using your surname and your account number. Go to ‘Clear your error’ dialogue box, select E16 and click on ‘Reset device now’

Activate GOTV via Phone

Simply dial *423# and follow the prompts

Request for Assistance from Customer care

If everything else fails, contact GOTV through their facebook page or Twitter Handle and request them to reset your decoder. You’ll need to give them your GOTV account number.

How to Convert Your GOTV Kenya Decoder to a Free To Air Decoder

GOTV Kenya - GOTV Kenya Contacts and Packages

GOTV Kenya – GOTV Kenya Contacts and Packages

First, you need to top up your account by making payments on the GoTv Kenya Paybill number: 423655. Ensure that you have topped up the right amount (Ksh 1,800) into your account, or else they will not convert your decoder. Afterwards, you can opt to use their self-care center by dialing *423# and following the voice prompts or you can opt for calling their customer care service on 0711-066-000. If you only pay and fail to use any of the two options above to contact their customer care, your decoder will not be converted.

Before you make the call, make sure that you have your IUC number, as it is essential to associate your account with the decoder. Converting your decoder should be easy unless you find a customer care agent who is not in a good mood to help. Within a short time, your decoder will be showing free to air channels.

How to Clear e16 Error on GOTV Kenya

When your GOTV subscription expires, you get the e16 error. Renewing the subscription while the decoder is turned on normally resets the error. To see how you pay for GOTV via Mpesa, check out this article.

There are times when making a payment fails to automatically reset the e16 error, this is wen you have to bring out the big guns. Here’s how to clear e16 error on GOTV:

  • SMS ‘RESET’ IUC NUMBER’ to 22688. The IUC number is the number on the red sticker while 22688 is GOTV Kenya short code. Ensure that your decoder is swtiched on while you do this so it can receive the signal. The SMS charges for your mobile company apply.
  • Another method of resetting the decoder to clear the e16 error is by dialing *423# and following the prompts.
  • You can also reset by visiting your Eazy GOTV account. Select your country then login using your IUC number and your surname/mobile number of the person who registered and the IUC number. Click on Clear error and select the displayed error and then click on clear.
  • If all these fail, contact support via twitter or Facebook and they’ll help you further and clear your e16 error.

GOTV Kenya Contacts

GOTV Kenya Contacts

Tel: 0711 066 555

020 423 6555




GOTV Kenya – Video

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