National Bank of Kenya

National Bank of Kenya was incorporated on 19th June 1968 and officially opened on Thursday November 14th 1968. National Bank Kenya is a major player in Kenya’s banking industry. It is one of the largest banks in the country giving financial services to all sectors of the economy.

National Bank Kenya

The bank was established in 1968 as a 100% government-owned financial institution. In 1994, the Kenyan Government reduced its shareholding to 68% by selling 32% shareholding to the public. The government further divested from NBK over the years, until its present shareholding of 22.5%, as of August 2014. Following 12 years of poor financial performance, the bank became profitable again in 2010, paying out an annual dividend every year since.

National Bank of Kenya Contacts Photo
National Bank of Kenya Contacts Photo

National Bank of Kenya Limited is a Kenya-based company engaged in is the provision of banking, bank assurance, financial and related services.Its wholly owned subsidiaries include Natbank Trustee and Investment Services Limited, Kenya National Capital Corporation Limited, and NBK Insurance Agency Limited

National Bank of Kenya – Operations

The Bank operates in the segments: Retail Banking, Business Banking, Islamic Banking, Corporate & Institutional Banking, Treasury, Bancassurance, Investor services and Chinese Business. It offers solutions to corporates, institutions, businesses and retail customers.

A spectrum of products offered by the bank includes financing, trade services, mortgages, account services, custody services, Islamic banking and cards services, among others. It has a network of approximately 75 branches outlets, 140 automated teller machines (ATMs) and electronic channels of mobile and Internet banking across Kenya.

The bank owns the following subsidiary companies in which it has 100% shareholding

  • Natbank Trustee and Investment Services Limited: Nairobi, Kenya
  • Kenya National Capital Corporation Limited: Nairobi, Kenya
  • NBK Insurance Agency Limited: Nairobi, Kenya

 

National Bank has taken a leading role in the issuance and promotion of modern delivery and payment systems. For more visit nationalbank.co.ke/

National Bank Of Kenya Internet Banking

Our internet banking platform offers you a wide range of services to allow you access your banking needs without having to visit our branches.

The services offered include:

  • Account to account transfer for free
  • Cheque book request
  • Debit card request
  • Access to statement
  • Standing order setup

To apply please visit our nearest branch to you with your ID and debit card.

NatConnect

National Bank Of Kenya Mobile Banking

Through NatMobile – National Bank’s mobile banking platform – National Bank provides an easy and convenient way to do your banking on your phone or tablet.

You can access NatMobile in two ways:

  • USSD code *625# – To access NatMobile via USSD, dial *625# on your mobile device.
  • NatMobile App – The NatMobile App is available on the Google Play Store.  In the Google Play Store, search for NatMobile then select install.

Services available on NatMobile

  1. Purchase Airtime
  2. Open an account
  3. Balance Enquiry
  4. Funds Transfer
  5. Utility Payments
  6. mVisa
  7. Mini-Statement
  8. PesaLink
  9. Deposit funds
  10. Loan statement
  11. Card management
  12. Request for a statement

 If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. 

To de-register, go to the branch nearest you to complete a termination form.

Cost of Transactions on NatMobile

Service (KES)
Internal Account Transfer 35
Airtime Purchase (my phone and other phone) 30
Pin Change 25
Forex Enquiry 10
Language change 10
Balance enquiry 30
Mini statement 30
Beneficiary management 5

National Bank Of Kenya Branches

Nyeri BranchP.O. Box 1629 -10100 Nyeri

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Karatina BranchP.O. Box 1490 -10101 Karatina

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kiambu BranchP.O. Box 2435 Kiambu

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Ruiru BranchP.O. Box 93 -002300 Ruiru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

St. Pauls UniversityP.O. Box 240-00217 Limuru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Thika BranchP.O. Box 2757-01000 Thika

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Narok BranchP.O. Box 348 Narok

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Limuru BranchP.O. Box 240-00217 Limuru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Nakuru BranchP.O. Box 1013-20100 Nakuru

Tel: 020-2828000

Mobile:0711038000

Email:callcentre@nationalbank.co.ke

Malindi BranchP.O. Box 2016-80200 Malindi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Ukunda BranchP.O. Box 457-80400 Ukunda

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Mutomo BranchP.O. Box 177-90201 Mutomo

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Mtwapa BranchP.O. Box 1059-80109 Mtwapa

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Changamwe BranchP.O. Box 92958-80102 Changamwe

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Bondeni BranchP.O. Box 90363 – 801100 Mombasa

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Nyali CentreP.O. Box 34440-80118 Mombasa

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Technical University of MombasaP.O. Box 578 – 80100 Mombasa

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Portway House BranchP.O Box 87770 -80100 Mombasa

Tel: 020-2828000

Mobile: 0711038000

Email:callcentre@nationalbank.co.ke

Kilifi BranchP.O. Box 1392-80108 Kilifi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Nkrumah Road Branch P.O. Box 90363 -80100 Mombasa

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Embu BranchP.O. Box 2290-60100 Embu

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Meru BranchP.O. Box 1174-60200 Meru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Mutomo BranchP.O. Box 177-90201 Mutomo

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Machakos BranchP.O. Box 274-00601 Machakos

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kianjai BranchP.O. Box 1774-60200 Meru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Seku BranchP.O. Box 1658-90200 Kitui

Tel: 020-2188235/2828000

Mobile: 0711038000

Email:callcentre@nationalbank.co.ke

Maua BranchP.O. Box 559-60600 Maua

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kitui BranchP.O. Box 166 -90200 Kitui

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kenyatta Avenue BranchP.O. Box 30645- 00100-GPO Nairobi

Tel: 020-340880/8/340887

Mobile: 0722-205253/4 -0733618663/4

Email: callcentre@nationalbank.co.ke

Eastleigh Amanah BranchP.O. Box 16131-00610 Nairobi

Tel: 020-2828000Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Westlands BranchP.O. Box 1613-00606 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Hill Plaza BranchP.O. Box 45219 00100-GPO Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Wilson Airport BranchP.O. Box 30763-00100 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

J.K.I.A BranchP.O. Box 30763-00100 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Sameer Business Park BranchP.O. Box 78272 -00507 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Greenspan BranchP.O. Box 743 -00518 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Lunga LungaP.O. Box 78272 – 00507 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Mountain Mall BranchP.O. Box 76900-00620 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Ngong Road BranchP.O. Box 21922-00505 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Moi Avenue BranchP.O. Box 38647-00100 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

South C (KEBS)P.O. Box 38645-00100 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Ongata Rongai BranchP.O. Box 590-00511 Ongata Rongai

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Hospital BranchP.O. Box 30763 00100-GPO Nairobi

Tel: 020-2828000

Mobile: 0726610097/0711038000

Email: callcentre@nationalbank.co.ke

Harambee Avenue BranchP.O. Box 41862- 00100-GPO Nairobi

Tel: 020-2828000

Fax: 020-2248487

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Times Tower BranchP.O. Box 56330 00200 Nairobi

Tel: 020-2213087

Fax: 020-2213084

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kitengela BranchP.O. Box 55-00242 Kitengela

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Upper Hill Branch (TSC Building)P.O. Box 59396-00200, City Square

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kenyatta UniversityP.O. Box 93 -002300 Ruiru

Students Business Centre, KU

Tel: 020-2828000

Mobile: 0711038000

E-Mail: callcentre@nationalbank.co.ke

Yaya Centre Branch (Premium Branch)P.O. Box 72866-00200 NairobiTel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Moi UniversityP.O. Box 3111 -30100 Eldoret

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Nandi Hills BranchP.O. Box 264-30301 Nandi Hills

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kericho BranchP.O. Box 1266-20200 Kericho

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Eldoret BranchP.O. Box 3111 -30100 Eldoret

Tel: 053-2062545/6/7

Mobile:0734575590/0713790791

Email: callcentre@nationalbank.co.ke

Kapsabet BranchP.O. Box 34 Kapsabet

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Molo BranchP.O. Box 68 -2016 Molo

Tel: 21301181/2317172/3/4

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Bomet BranchP.O. Box 539-20400 Bomet

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kitale BranchP.O. BOX 1192 Kitale

Tel: 020-2828000

Mobile: 0711038000

Email: Kcallcentre@nationalbank.co.ke

Moi’s BridgeP.O. Box 1192 -30200 Kitale Moi’s Bridge

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

 

Garissa BranchP. O. Box 1648-70100 Garissa

Tel: 020-2828000

Mobile: 0711038000

Email:callcentre@nationalbank.co.ke

Mandera BranchP.O. Box 379-70300 Mandera

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Wajir BranchP.O. Box 597 – 70200 Wajir

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Isiolo BranchP.O. Box 709-60300 Isiolo

Tel: 020-2828900

Mobile: 0703088900

Email: callcentre@nationalbank.co.ke

 

Awendo BranchP.O. Box 200 Sare-Awendo

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Busia BranchP.O. Box 264 Busia

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Migori BranchP.O. Box 1071-40400 SunaTel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kisumu BranchP.O Box 1152 – 40100 Kisumu

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kisii BranchP.O. BOX 2435 Kisii

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Bungoma BranchP.O. Box 25 Bungoma

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Kakamega BranchP.O. Box 1773-50100 Kakamega

Tel: 020-2828000

Mobile: 0711038000

Email:callcentre@nationalbank.co.ke

Kitale BranchP.O. BOX 1192 Kitale

Tel: 020-2828000

Mobile: 0711038000

Email: Kcallcentre@nationalbank.co.ke

 

National Bank Of Kenya Careers

Opportunities will always be advertised on this portal as and when they arise. Please be checking this website regularly for available opportunities.

View Open vacancies

National Bank of Kenya Contacts

HEAD OFFICE:National Bank Building Harambee Avenue, Nairobi
P.O BOX: 72866-00200 Nairobi
Tel: 020-2828000
Fax: 020-311444/222304
E-Mail: corporateaffairs@nationalbank.co.ke

websitenationalbank.co.ke/

National Bank of Kenya – Video

 

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