NSSF Kenya: The National Social Security Fund is a friendly service organization which exists for the public good. It offers social protection to all Kenyan workers. They provide social security protection to workers in the formal and informal sectors. They register members, receive their contributions, manage funds of the scheme, process and ultimately pay out benefits to eligible members or dependents.

NSSF Kenya History

The National Social Security Fund (NSSF) was established in 1965 through an Act of Parliament Cap 258 of the Laws of Kenya. The Fund initially operated as a Department of the Ministry of Labour until 1987 when the NSSF Act was amended transforming the Fund into a State Corporation under the Management of a Board of Trustees.

The Act was established as a mandatory national scheme whose main objective was to provide basic financial security benefits to Kenyan upon retirement. The Fund was set up as a Provident Fund providing benefits in the form of a lump sum.

The Act establishes two Funds namely, the Pension Fund and the Provident Fund, to provide for contributions to and payment of benefits out of the Funds.

NSSF Kenya Registration

Register as a member: In Employment

If you are in employment, all you need is to visit any NSSF Office closest to you with:

  • Your original National Identity Card (ID Card), Alien Card or Passport and a copy of it
  • An introduction letter from your employer

You will then be issued with an NSSF membership card. Your employer will require the NSSF Number on your card to enable them to make contributions to your account.

You can also topup your contributions at any time through MPESA.

Register as a member: Voluntary

If you are in self employment, all you need is to visit any NSSF Office closest to you with:

  • Your original National Identity Card (ID Card), Alien Card or Passport and a copy of it
  • You will then pay a minimum amount of Ksh 200, as an initial contribution to activate your card

You will then be issued with an NSSF membership card. You can then start contributing to your account at your nearest NSSF branch or through MPESA.

Benefits Offered By NSSF Kenya

1. Age/Retirement Benefit

Eligibility: Members are eligible for this benefit when they reach the age of 55 years, or when they ultimately retire from regular paid employment.

2. Withdrawal Benefit

Eligibility: Members are eligible for this benefit if they are at least 50 years of age and they have retired from regular paid employment. A member would opt to apply for this benefit (over the age/retirement benefit) if they retire before attaining 55 years of age.

3. Survivors Benefit

This benefit is paid to: This benefit is payable to the survivor(s)/dependant(s) relative(s) of a deceased member. The dependant relatives qualify for this benefit in the following order:

  • The husband/wife of the deceased member.
  • All children irrespective of age or gender (if the husband/wife of the deceased member is also deceased, or if the deceased member was a single parent).
  • The parents of the deceased (if the deceased member was not married and had no children)
  • Sisters/brothers of the deceased (if the deceased was single, had no children, and both parents are deceased)
  • The guardian to the children of the deceased member (where both the parents are deceased and all the deceased members’ children are minors)
  • An applicant who has letters of administration (where all dependants are exhausted)

4. Invalidity Benefit

NSSF Kenya
NSSF Kenya

This benefit is paid to:

  • Members who are certified to be permanently incapable of working because of physical or mental disability.
  • Members who are at least 50 years of age and suffer from a partial incapacity of a permanent nature that prevents them from undertaking employment.

5. Funeral Grant

This benefit is paid to:

  • The grant is payable to a dependant of a deceased member. This dependant must be nominated by the family and must be identified by local administration.
  • The deceased member must have been a member of the fund who made at least three (3) monthly contributions to NSSF.
  • The deceased/beneficiary has not yet been paid his/her benefits.

NSSF Kenya Rates

For the purposes of the Act, the Upper Earning Limit (UEL) will be KES. 18,000 while the Lower Earnings Limit (LEL) will be KES 6,000. The pension contribution will be 12% of the pensionable wages made up of two equal portions of 6% from the employee and 6% from the employer subject to an upper limit of KES 2,160 for employees earning above KES 18,000.

The employee contribution shall be drawn directly from his salary and wages while the employers contribution shall come directly from the employer.

The contributions relating to the earnings below the LEL of the earnings (a maximum of KES. 720) will be credited to what will be known as a Tier I account while the balance of the contribution for earnings between the LEL and the UEL (up to a maximum of KES 1,440) will be credited to what will be known as a Tier II account.

NSSF Number Checker Kenya

Check your NSSF Number online by logging in to self service portal

NSSF Act Kenya

The National Social Security Fund (NSSF) ACT No. 45 of 2013 was assented on 24 December 2013 with the effective date of commencement being 10 January 2014 (Download the Act). Consequently, employers are advised to make arrangements to submit their contributions in accordance to the new NSSF Act as outlined below.

NSSF Kenya Payment Deadline

Pay contributions for each month before the 15th day of the ensuing month. Please remember that payment made after the 15th day of the ensuing month attracts interest.

National Social Security Fund Contacts – NSSF Kenya Contacts

National Social Security Fund (HQ) – P.O. Box 30599 – 00100, Nairobi, Kenya
Main Line: (020) 2729911, 2710552
Toll Free: 0800 2212744
Cell Phone: 0722-204192, 0734-699926, 0734-333238
ISDN: 2832000
Fax: (020) 2727882, 2722013, 2711615
Email: info@nssfkenya.co.ke
Website: www.nssf.or.ke
Office of the Ombudsman: 020-2270000, 020-2303000

NSSF Kenya – Video

NSSF Kenya Contacts

NSSF Kenya Contacts – National Social Security Fund (HQ)

P.O. Box 30599 – 00100, Nairobi, Kenya
Main Line: (020) 2729911, 2710552
Toll Free: 0800 2212744
Cell Phone: 0722-204192, 0734-699926, 0734-333238
ISDN: 2832000
Fax: (020) 2727882, 2722013, 2711615
Email: info@nssfkenya.co.ke
Website: www.nssf.or.ke
Office of the Ombudsman: 020-2270000, 020-2303000

NSSF Branches – National Social Security Fund Kenya Branches

National Social Security Fund Nairobi Region Branches

Nairobi Region Office
Bruce Hse 5th Flr, Std Street
P.O. Box 50397-00200, Nairobi
Tel: 2222668/9
Email: nairobiregion@nssfkenya.co.ke

Hill Branch
Social Security Hse Nbi Bishop Rd, Ground Flr
P.O. Box 45969 – 00100, Nairobi
Tel: 020-2729911
Email: returns.hil@nssfkenya.co.ke

NSSF Kenya Contacts
NSSF Kenya Contacts

Kiambu Branch
Mapa Hse, Kiambu Rd – 2nd Floor
P.O. Box 713-00900, Kiambu
Tel: 0737633914/0662922114
Email: returns.kmb@nssfkenya.co.ke

Industrial Area Branch
Simco Plaza 2nd & 3rd Flr, Lusaka Road
P.O. Box 30451-00100, Nairobi
Tel: 020-554883/895, 0737409457
Email: returns.ind@nssfkenya.co.ke

Donholm Branch
Eastgate Plaza, Ground Floor, Donholm (Near NAIVAS Supermarket)
P.O. Box 1385-00515, Nairobi
Tel: 0786998818
Email: returns-don@nssfkenya.co.ke

Ongata Rongai
Masai Mall, 2nd Floor, Magadi Rd
P.O. Box 665-00511, Ongata Rongai
Tel: 0731032088, 045-3123112
Email: returns-onr@nssfkenya.co.ke

City Center Branch
Bruce Hse 5th Flr, Std Street
P.O. Box 50397-00200, Nairobi
Tel: 0737409453, 2228068/2228276
Email: returns.cct@nssfkenya.co.ke

Westlands Branch
Woodvale Centre 1st & 2nd Floor, Westlands Road
P.O. Box 66575 – 00800, Nairobi
Tel: 020-4444308, 0737409416
Email: returns.westlands@nssfkenya.co.ke

Eastleigh Branch
Eastleigh Mall 1ST Floor, General Waruinge Rd
P.O. Box 7800-00610
Tel: 0739102003, Nairobi
Email: eastleigh@nssfkenya.co.ke

Kitengela Branch
Africa House, Ground Floor, Kajiado Namanga Highway
P.O. Box 529-00242, Kitengela
Tel: 0739-102009
Email: returns-ktg@nssfkenya.co.ke

Machakos Branch
Nijrang Building,First Floor, Mbolu Malu Rd
P.O. Box 525-90100, Machakos
Tel: 0737409412
Email: returns.mck@nssfkenya.co.ke

Central/Eastern Region Branches

Central/Eastern Region Office
Sohan Plaza Kimathi Way
P.O. Box 308, Nyeri
Tel: 061-2031140

Embu Branch
Eastern Emporium Bldg, Grd Flr. Kenyatta Ave. (Main Nbi – Meru Highway)
P.O. Box 316, Embu
Tel: 0734317315/0737409460
Email: returns.emb@nssfkenya.co.ke

Makueni Branch
Double K Plaza, 2nd Flr. Punda Rd
P.O. Box 306-90300, Makueni
Tel: 0737409428, 044-33349/33084
Email: returns.mkn@nssfkenya.co.ke

Nyahururu Branch
Gumo Hse Sharp St.
P.O. Box 148-20300, Nyahururu
Tel: 065-2032943/0737409459
Email: returns.nyh@nssfkenya.co.ke

Maralal Branch
Saidia Bld. Prisons Rd. Opp. County Treasury
P.O. Box 258-20600, Maralal
Tel: 0737409433

Nanyuki Branch
Silver Plaza, Ground Flr.
P.O. Box 226-10400, Nanyuki
Tel: 0737409444
Email: returns.nyk@nssfkenya.co.ke

Nyeri Branch
Sohan Plaza Kimathi Way
P.O. Box 308, Nyeri
Tel: 061-2032103/0737409455
Email: returns.nyr@nssfkenya.co.ke

Muranga Branch
Pala Plaza, Ground Flr.
P.O. Box 168-10200, Muranga
Tel: 060-2030313
Email: returns.mrg@nssfkenya.co.ke

Thika Branch
Thika House, Kwame Nkruma St.
P.O.Box 844-01000, Thika
Tel: 067-2222279/0737409391
Email: returns.thk@nssfkenya.co.ke

Mwingi Branch
LDP Building – Garissa Rd
Tel: 0737409465
P.O. Box 432-90400, Mwingi
Email: returns.mwingi@nssfkenya.co.ke

Meru Branch
Ncheege Plaza, 1st Flr. Kirukuri St.
P.O. Box 1228-60200, Meru
Tel: 0737409474
Email: returns.mru@nssfkenya.co.ke

Kitui Branch
Muli Mall, Grd Flr. Biashara/Mukuti Street
P.O. Box 641-90200, Kitui
Tel: 044-4422239/0737409417
Email: returns.kti@nssfkenya.co.ke

Kerugoya Branch
Mbigwa Sacco Plaza,1st Flr Opp. KCB Kutus – Kagumo Rd
P.O. Box 600, Kerugoya
Tel: 0737409471
Email: returns.krg@nssfkenya.co.ke

 Coast/North Eastern Region Branches

Coast and North Eastern Region Office
Social Security House Mombasa 5th Flr, Nkurumah Rd
Tel: 041-2223426, Mombasa

Ukunda Branch
Tiosgima Plaza, Ground Flr. Diani Beach Rd.
P.O. Box 1076-80400, Ukunda
Tel: 053-8015545/0737409434
Email: returns.ukd@nssfkenya.co.ke

Voi Branch
Haji Plaza Ground Floor Biashara St.
P.O. Box 127-80300, Voi
Tel: 043-2030129/0737409398
Email: voi.nssf@nssfkenya.co.ke

Garissa Branch
Lilac Centre, 1st Floor, Kisimayu Rd.
P.O. Box 378-70100, Garissa
Tel: 0462102110, 0737409468
Email: gsanssf@nssfkenya.co.ke

Mombasa Branch
Social Security House Mombasa Grd. Flr. Nkurumah Rd.
P.O. Box 90490-80100, Mombasa
Tel: 041-2311848, 041-2317123, 041-2223419, 0737 409 415
Email: returns.msa@nssfkenya.co.ke

Wajir Branch
Juba Building, Korahey-Works Road, Ground Flr.
P.O. Box 326-70200, Wajir
Tel: 0737409411

Malindi Branch
Al Noor Plaza 1st Flr. Jomo Kenyatta Ave.
P.O. Box 290, Malindi
Tel: 042-2130003/0737409449
Email: returns.mld@nssfkenya.co.ke

Lamu Branch
Majid Swaleh Hemed Bld.
P.O.Box 389-80500, Lamu
Tel: 0737409410

Mtwapa Branch
Mtwapa Mall, 1st Floor
P.O. Box 733-80109, Mtwapa
Tel: 0786222322
Email: returns.mtw@nssfkenya.co.ke

Rift Valley Region Branches

Rift Valley Region Office
AFC Bld, 1st Floor Kijabe Row
Tel: 051-2216449, Nakuru
Naivasha Branch, Wagi House Kenyatta Ave.
P.O. Box 361, Naivasha
Tel: 0737409437,050-2020146
Email: returns.nva@nssfkenya.co.ke

Nakuru Branch
Polo Centre, Ground Floor
P.O. Box 1510-20100, Nakuru
Tel: 051-2210953/0737633903
Email: returns.nku@nssfkenya.co.ke

Eldoret Branch
Kiptagich Bldg, 6th Flr. Off Uganda Rd
P.O. Box 1120, Eldoret
Tel: 053-2062284, 053-2061476 Direct No. 053-2061708
Email: returns.eld@nssfkenya.co.ke

Nandi Hills Branch
Atlanta Building, Ground Floor
P.O. Box 207, Nandi Hills
Tel: 053-643189
Email: returns-ndi@nssfkenya.co.ke

Narok Branch
Oltalet Mall, 1st Floor
P.O. Box 443-20500, Narok
Tel: 050-2222062/0737409439
Email: returns.nrk@nssfkenya.co.ke

Kabarnet Branch

Mart Properties Plaza, Ground and 1st Floor
P.O. Box 14-30400, Kabarnet
Tel: 053-22162
Email: returns.kbt@nssfkenya.co.ke

Kapsabet Branch
AFC Building Ground Floor
P.O. Box 1122, Kapsabet
Tel: 053-5252113/0735888887
Email: returns.kps@nssfkenya.co.ke

Kericho Branch
Sinendet Towers, 2nd Floor, Kisumu – Nairobi Highway
P.O. Box 586-20200, Kericho
Tel: 0737409470
Email: returns.kch@nssfkenya.co.ke

Sotik Branch
Bureti Tea Growers Sacco Bld, Main St.
P.O. Box 947, Sotik
Tel: 0737409413
Email: returns.stk@nssfkenya.co.ke

Kitale Branch
Ambwere Plaza Grd Flr Mazingira Street 49
P.O. Box 49-30200, Kitale
Tel: 054-30861/0737-409463
Email: returns.ktl@nssfkenya.co.ke

Lodwar Branch
District Development Office Bld, Opposite County Commission Office
P.O. Box 106, Lodwar
Tel: 0735777788

 Western/Nyanza Region Branches

Western/Nyanza Region Office
Al-Imran Plaza 3rd Floor Ondiga Oginga St.
Tel: 057-2021703

Bungoma Branch
Catholic Diocese Bldg Grd Flr. Mumias Rd
P.O. Box 572-50200, Bungoma
Tel: 055-30123/ 0737409456
Email: returns.bgm@nssfkenya.co.ke

Busia Branch
Rasto Park Plaza Busia-Ksm Highway
P.O. Box 109-50400
Tel: 0552322270/2322075/0737409441
Email: returns.bsa@nssfkenya.co.ke

Kakamega Branch
Ambwere Furaha Centre, 1st Flr – Sudi Rd opp. Muliro Gardens
P.O. Box 833-50100, Kakamega
Tel: 056-2030428/0737409418
Email: returns.kkg@nssfkenya.co.ke

Kisii Branch
Magson Plaza Postal Rd, 1st Flr next to Police Station
P.O. Box 898-40200, Kisii
Tel: 058-30206/0737409394
Email: returns.ksi@nssfkenya.co.ke

Kisumu Branch
Al-Imran Plaza ,3rd Flr. Odinga Oginga St.
P.O. Box 1037, Kisumu
Tel: 057-2024338/07374099447
Email: returns.ksm@nssfkenya.co.ke

Siaya Branch
Mwalimu Plaza Grd Flr Odinga Oginga Street
P.O. Box 1169, Siaya
Tel: 057-5321747/0737409390
Email: returns.sya@nssfkenya.co.ke

Homa Bay
Luore Plaza ,Bank Street
P.O. Box 167, Homa Bay
Tel: 0737409446,059-22063
Email: returns.hmb@nssfkenya.co.ke

Migori Branch
Pesoda Plaza next to DTB Bank & Family Bank, Ground Floor & 1st Flr.Migori/Isbania Rd.
Tel: 0786222323