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Mobile Phone Companies and Service Providers in Kenya


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Mobile Phone Companies and Service Providers in Kenya

A comprehensive list of all Mobile Phone Companies and Service Providers in Kenya, their addresses (postal and physical), contacts (telephone and e-mail) and a link to their business website.

Safaricom has over 20 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.

Safaricom’s M-PESA has over 17 million subscribers, supported by a nationwide agent network of over 79,000 outlets. M-PESA is the world’s most developed biggest mobile payment system.

Safaricom’s latest product in the market is M-Shwari. M-Shwari is a revolutionary new banking product for M-PESA customers that allows you to save and borrow money through your phone while earning you interest on money saved.

You can contact us by phoning our free 24-hour call centre, visiting our help desks or by email.

Free 24-hour call centre

Call our 24-hour call centre any time – for free. We’ll answer your questions and we’ll help you to make the most of Airtel services.

Help for Prepaid customers

If you are an Airtel Prepaid subscriber, dial 100 from your mobile phone or (+254733100100) if you are abroad.

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  Help for Postpaid customers

  1. To call us, just dial 100 or (+254733100100) if you are abroad.
  2. Help for data customers – Call 232 or (+254733100100).

Help for Corporate customers

Our corporate advisors spend time understanding your business. They work as part of your team to make sure that you make the most of Airtel. Ask to speak to a corporate advisor by dialling 100 from your phone. You can also dial 0733 100 100 from any phone, or +254733100100 if you are abroad and we will put you in touch with a corporate advisor.

Essar Telecom Kenya is Kenya’s fourth mobile cellular network under the brand “yuMobile”, launched in December, 2008.

yuMobile achieved the fastest network rollout speed in the region, by achieving countrywide coverage in approximately 10 months from launch and currently, the network has a base of over 3 million subscribers and offers best in class rates.
yuMobile offers several innovative product and service offerings all targeted at making the subscribers life easier and more convenient

Orange is the only integrated telecommunications solutions provider operating in Kenya. We offer mobile telephony services under the GSM and CDMA platforms, fixed line telephone services and internet services.

Orange also owns shares in the TEAMS and EASSy cables, in addition to running the National Optic Fibre Backbone Initiative (NOFBI) and its own terrestrial fibre optic network- supporting it’s data carrier-to-carrier business.

We currently cover the entire country on both the voice and data channels, with comprehensive plans in place to meet the Universal Service Provision’s requirements set out by the industry regulator in Kenya, the Communications Commission of Kenya (CCK).

Head Office,
Telkom Plaza Ralph Bunche Road
P.O.BOX 30301-00100
Nairobi, Kenya



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